DIY Website Support
Pick-and-choose website support for small business owners who’ve done most of the work - but need an expert to handle the tricky bits, fast and affordably.
You’ve built most of your site yourself (and it’s looking pretty great!), but some parts feel overwhelming or just won’t work the way you want…
You don’t need an expensive agency package. You just need the exact help you’re stuck on, without the fluff or vague promises.
That’s where DIY Website Support comes in 👇
So How Does It Work?
Choose your fix
Pick the exact task(s) you need help with below.
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Book your slot
We’ll schedule a time to get it done - Relax while I take care of it.
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Get back to business
Your site’s running smoothly, and you’ve saved yourself hours of stress.
3.
‘Pick and Mix’ Your Website Support
Not sure what you need? Book a free 15-min call with me:
Live Website Consulting Session
Need a second set of eyes (or hands) on your DIY site?
In this one-hour working session, we’ll review your design, troubleshoot problem areas, and set up key features you’ve been struggling with. Perfect for getting real-time feedback and expert guidance while making tangible progress.
$99 / Hour
In-Depth Website Audit
Get a clear, actionable plan to improve your website’s design, usability, and performance. I’ll review your site’s layout, navigation, content, calls-to-action, mobile-friendliness, and basic SEO setup. You’ll receive a detailed report outlining what’s working, what’s not, and exactly how to fix it - so you can make confident updates that attract and convert more visitors.
$249 Fixed Fee
Lead Magnet / Email Signup Setup
Want to grow your email list? I’ll create or connect your signup form, link it to your email marketing platform, and make sure your lead magnet delivers automatically.
$199 Fixed Fee
Website Redirect Setup
Switching to a new site? Let’s prevent lost traffic and protect your hard-earned SEO.
I’ll identify your pages that are currently ranking on Google, map them to their new pages, and set up 301 redirects so visitors (and search engines) land in the right place.
$149 Fixed Fee
Google Search Console & Analytics Setup
Get your site connected to Google’s tools so you can track traffic, monitor search performance, and spot issues early. I’ll handle the setup and make sure it’s working correctly from day one.
$99 Fixed Fee
Domain & DNS Setup or Transfer
Moving your domain or connecting it to a new platform can be confusing. I’ll ensure everything is correctly configured so your site stays live without downtime.
$149 Fixed Fee
SEO Page Titles & Meta Descriptions
Your pages might look great to people, but they need to appeal to search engines too. I’ll write clear, keyword-friendly titles and descriptions for up to 10 pages to help improve click-through rates.
$149 Fixed Fee
Broken Link & 404 Fix
Dead links hurt SEO and frustrate visitors. I’ll find and fix broken links so your site works seamlessly.
$99 Fixed Fee
Ready to cross those tricky bits off your list?
Pick 3 services or more + Save 10%
Kate has been an absolute game-changer for my business!
She provided incredible coaching, guiding me step-by-step through digital marketing strategies and website design. Her expertise and hands-on approach ensured I never felt overwhelmed. he was there to support me every step of the way.
Thanks to Kate, I now have a fully automated online course and email campaigns that run seamlessly.
Her professionalism and friendly demeanour made her a joy to work with, and her clear, actionable advice has truly transformed my business. I would highly recommend Kate to anyone looking to expand their business. She is knowledgeable, approachable, and delivers outstanding results.
Shannon Blanchfield
Holistic Nutrition Coach
👋 Hi, I’m Kate Malcolm!
With 12+ years of marketing and design experience, and a proven track record with digital products, I’m now on a mission to help other small business owners make an impact online.
Since moving to Port Perry, ON from London, England in 2017, I’ve built a successful online brand, community, Top 10 podcast, and digital course - and gone “viral” multiple times across social media platforms.
Today, I want to give others the confidence and technical knowledge to successfully launch their ideas into the world.
Let’s work together.
I would highly recommend Kate to anyone looking to expand their business. She is knowledgeable, approachable, and delivers outstanding results. - Shannon B., Sweetroot Holistic Health
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I gave Kate a vision and she executed it perfectly. Highly recommend her for building your dream site! - Chelsea M., MVMT Health + Wellness
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Kate’s dedication, creativity, and technical expertise make her an invaluable asset to any team. - Dennis G., Devant Group
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I would highly recommend Kate to anyone looking to expand their business. She is knowledgeable, approachable, and delivers outstanding results. - Shannon B., Sweetroot Holistic Health • I gave Kate a vision and she executed it perfectly. Highly recommend her for building your dream site! - Chelsea M., MVMT Health + Wellness • Kate’s dedication, creativity, and technical expertise make her an invaluable asset to any team. - Dennis G., Devant Group •
Not sure what to choose?
Not everything fits neatly into a list. If there’s another website fix or feature you’re stuck on, get in touch! I’ll let you know if it’s something I can help with and give you a quote before we start.
No pressure, no hard sell - Just a friendly chat to figure out the best starting point 👇
I can’t wait to hear about your business!
Have a question?
Let’s see if I can help…
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DIY Website Support is perfect for small business owners who are building or updating their own site but need help with specific tasks that feel too tricky, time-consuming, or technical to tackle alone.
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Nope! You only pay for the help you actually need. Pick your task (or tasks) from the list, and that’s it. No upsells, no fluff.
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That’s okay! Just use the contact form at the bottom of the page and tell me what you need. If it’s something I can do, I’ll send you a custom quote before we start.
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Once you’ve booked your task, I’ll need:
Access to your website platform (Squarespace, WordPress, Shopify, etc.)
Any relevant files, links, or content for the task
A quick description of the problem or goal
Don’t worry - I’ll send you clear instructions on how to share everything securely.
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Most small fixes are completed within 3–5 business days after I have all the access and information I need. If it’s urgent, let me know and I’ll do my best to fit you in sooner.
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Absolutely. You can book as many tasks as you need, whenever you need them. Many clients start small and come back for more once they see how quick and painless the process is.
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Squarespace and MailerLite are my go-to favourites. They’re powerful, affordable, user-friendly, and great for small business owners. That said, I’ve worked with loads of other platforms too, and I’m a fast learner. If you’ve already got something set up elsewhere, I’m happy to jump in and adapt to whatever you’re using.
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Yes! Payment plans are available for larger projects or bundled services. I’m all about making this as accessible and stress-free as possible.
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It’s simple! Just reach out and book your free strategy call by clicking here. From there, we’ll chat about your business goals, and how I can help bring your vision to life.